Last updated: 26 October 2026
Radical Mechanical Pty Ltd (ABN 95 657 598 859) (“Radical Mechanical”, “we”, “us”, or “our”) operates this website and provides mechanical servicing, repairs, rego checks and related customer services (the “Services”). This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit our website, contact us, make a booking, or otherwise interact with our business.
By accessing or using our website or Services, you acknowledge that you have read and understood this Privacy Policy.
“Personal information” means information that identifies you or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with us:
Collected automatically when you visit our website, including:
We collect personal information from:
When you:
Using cookies, analytics and advertising tools, and server logs (see section 5).
Such as:
We only receive information necessary to operate our business and provide our Services.
We may use your personal information for the following purposes:
We may disclose your personal information to:
Such as:
Where necessary to complete your service (e.g., parts suppliers, diagnostic specialists).
If required to comply with law, protect our rights, or respond to lawful requests.
We do not sell your personal information.
Our website uses cookies and similar technologies to understand how people use it, to measure our advertising, and to show our ads to people who may be interested in our Services. These include:
These tools collect information such as your IP address, browser and device details, the pages you visit, and the actions you take on our website, such as completing a booking. Google and Meta handle this information under their own privacy policies and may combine it with other information they hold about you.
We may also share contact details, such as email addresses or phone numbers, with Google or Meta in a hashed (encoded) form so they can match them to their users. This helps us measure our ads and reach people similar to our customers. If you would prefer we don’t include your details, contact us using the details below.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. You should review their privacy policies before providing personal information.
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 18.
We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal information only as long as necessary to:
Depending on your location, you may have rights to:
To exercise these rights, contact us using the details below.
Some of our service providers, including Google and Meta, may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled securely.
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Radical Mechanical Pty Ltd
286 Darby St, Cooks Hill NSW 2300, Australia
Email: service@radicalmechanical.com.au
Phone: (02) 4606 2929
If you have a complaint about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
